FAQ

WHO WILL BE TRANSCRIBING MY WORK?

Our transcriptionists are carefully selected to insure that the most accurate and professional work product is provided to meet your needs.
Your privacy is of great concern to us. As a matter of policy, our organization requires all transcriptionists to sign a Confidentiality/Non-Disclosure Agreement as part of their contract, prior to ever receiving work from us.

WHAT ABOUT ATTORNEY-CLIENT PRIVILEGE/CONFIDENTIALITY?

CyberDictate offers services to assist you in preparation of your clients’ cases and can be likened to that of a copier service
provider. [Please refer to Am. Bar Assoc. Rules of Professional Conduct, Rule 1.6 Confidentiality of Information for specific duties]

WHAT ABOUT CONFIDENTIALITY AGREEMENTS?

It is a standard practice for transcription companies to sign confidentiality agreements (upon request) with law firms, healthcare providers and other entertainment and business professionals for whom they transcribe. If you so desire, we would immediately comply with this request whereby maintaining the integrity of your duty of confidentiality.

WHAT ABOUT ELECTRONIC COMMUNICATIONS/TRANSMISSIONS?

A lawyer may transmit information relating to the representation of a client by unencrypted e-mail sent over the Internet without violating the Model Rules of Professional Responsibility. American Bar Association, Standing Committee on Ethics and Professional Responsibility, Formal Opinion No. 99-413 (March 10, 1999). American federal law grants to Internet e-mail and other “electronic communications” the same privacy that applies to the Postal Service, commercial mail services, land-line telephone communications and facsimile (”fax”) transmissions. Electronic Communications Privacy Act of 1986, Pub. L. No. 99-508, 100 Stat. 1848 (1986), amending this Federal Wiretap Statute, 18 U.S.C.A. Sec. 2510 et seq. (1998). This law provides criminal and civil penalties for the unauthorized interception or disclosure of any wire, oral or electronic communication. 18 U.S.C.A. Sec. 2511. [Please refer your State or Local Bar’s Ethics and Professional Conduct Guidelines and/or Policies for further information]

 

For further information or to get signed up today, call (512) 249-7700 or click here to contact our Sales Team.