FAQ
WHO WILL BE TRANSCRIBING MY WORK?
Our transcriptionists are carefully selected to insure that the most accurate and professional work product is provided to meet your needs.
Your privacy is of great concern to us. As a matter of policy, our organization requires all transcriptionists to sign a Confidentiality/Non-Disclosure Agreement as part of their contract, prior to ever receiving work from us.
WHAT ABOUT ATTORNEY-CLIENT PRIVILEGE/CONFIDENTIALITY?
Am. Bar Assoc. Rules of Professional Conduct, Rule 1.6 - Confidentiality of Information, Paragraph A states:
a) A lawyer shall maintain in confidence all information gained in the professional relationship with a client, including information which the client has requested to be held inviolate or the disclosure of which would be embarrassing or would likely be detrimental to the client, unless the client consents after consultation, except for disclosures that are impliedly authorized in order to carry out the representation, or are required by these rules or other law, or by order of the Court.
CyberDictate offers services to assist you in preparation of your clients’ cases and can be likened to that of a copier service provider. If your clients sign engagement agreements containing authorization for your firm to carry out representation of their cases, an attorney should NOT be in breach of attorney-client privilege/confidentiality by engaging our services.
WHAT ABOUT CONFIDENTIALITY AGREEMENTS?
It is a standard practice for transcription companies to sign confidentiality agreements (upon request) with law firms, healthcare providers and other business professionals for whom they transcribe. If you so desire, we would immediately comply with this request whereby maintaining the integrity of your duty of confidentiality.
WHAT ABOUT ELECTRONIC COMMUNICATIONS/TRANSMISSIONS?
A lawyer may transmit information relating to the representation of a client by unencrypted e-mail sent over the Internet without violating the Model Rules of Professional Responsibility. American Bar Association, Standing Committee on Ethics and Professional Responsibility, Formal Opinion No. 99-413 (March 10, 1999). American federal law grants to Internet e-mail and other “electronic communications” the same privacy that applies to the Postal Service, commercial mail services, land-line telephone communications and facsimile (”fax”) transmissions. Electronic Communications Privacy Act of 1986, Pub. L. No. 99-508, 100 Stat. 1848 (1986), amending this Federal Wiretap Statute, 18 U.S.C.A. Sec. 2510 et seq. (1998). This law provides criminal and civil penalties for the unauthorized interception or disclosure of any wire, oral or electronic communication. 18 U.S.C.A. Sec. 2511.